Table of Contents
2. How We Use Cookies
multiverbality Dutch Language School uses cookies to enhance your experience on our website and provide our services effectively. Here's how we use them:
Essential Website Functions
- Authentication: Keep you logged into your student account
- Security: Protect against fraudulent activity and unauthorized access
- Form Data: Remember information you've entered in forms
- Shopping Cart: Maintain course selections during enrollment
- Language Preferences: Remember your preferred site language
Personalization
- User Preferences: Remember your settings and customizations
- Learning Progress: Track your course progress and achievements
- Content Recommendations: Suggest relevant courses and resources
- Interface Customization: Remember your layout and display preferences
Performance and Analytics
- Site Performance: Monitor loading times and optimize our website
- Usage Analytics: Understand how visitors use our site
- Error Tracking: Identify and fix technical issues
- A/B Testing: Test different versions of our website for improvements
Marketing and Communication
- Targeted Advertising: Show relevant ads about our courses
- Campaign Tracking: Measure the effectiveness of our marketing efforts
- Social Media Integration: Enable sharing and social media features
- Email Personalization: Customize emails based on your interests
5. Third-Party Cookies and Services
We work with trusted third-party services that may set their own cookies on your device. These partners help us provide better services and understand how our website is used.
Analytics Services
Google Analytics
Purpose: Website traffic analysis and user behavior insights
Data collected: Page views, session duration, demographics, device information
Privacy policy: Google Privacy Policy
Payment Processing
Stripe
Purpose: Secure payment processing for course enrollments
Data collected: Payment information, transaction details
Privacy policy: Stripe Privacy Policy
PayPal
Purpose: Alternative payment option
Data collected: Transaction information, account details
Privacy policy: PayPal Privacy Policy
Social Media Integration
Facebook Pixel
Purpose: Track conversions and optimize Facebook advertising
Data collected: Website visits, actions taken, demographic information
Privacy policy: Facebook Privacy Policy
Opt-out: Facebook Ad Preferences
Customer Support
Zendesk
Purpose: Customer support and help desk functionality
Data collected: Support tickets, chat messages, contact information
Privacy policy: Zendesk Privacy Policy
7. Browser Settings
You can also manage cookies directly through your web browser settings:
Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Site Settings
- Click on Cookies and site data
- Choose your preferred settings
Mozilla Firefox
- Click the menu button → Options/Preferences
- Select Privacy & Security
- Go to Cookies and Site Data
- Adjust your cookie settings
Safari
- Go to Safari → Preferences
- Click on the Privacy tab
- Choose your cookie preferences
- Manage website data as needed
Microsoft Edge
- Click the three dots menu → Settings
- Go to Cookies and site permissions
- Click on Cookies and site data
- Configure your preferences
Note
Blocking all cookies may prevent some features of our website from working properly. We recommend using our cookie preference center for the best balance of privacy and functionality.
8. Impact of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
Potential Issues
Login Problems
You may need to log in repeatedly or lose access to your account features
Lost Preferences
Your settings and customizations won't be remembered between visits
Reduced Functionality
Some interactive features and personalization may not work properly
Shopping Cart Issues
Course selections may not be saved during the enrollment process
What Will Still Work
- Basic website browsing and content viewing
- Contact forms and information requests
- Public course information and descriptions
- Most educational content and resources
9. Other Tracking Technologies
In addition to cookies, we may use other technologies to enhance your experience:
Web Beacons
- Small transparent images in emails and web pages
- Help us understand email open rates and engagement
- Track which sections of our website are most popular
- Can be disabled by blocking images in your email client
Local Storage
- Browser storage for larger amounts of data
- Stores your learning progress and preferences
- Enables offline functionality for some features
- Can be cleared through browser settings
Device Fingerprinting
- Collects technical information about your device
- Used for security and fraud prevention
- Helps optimize content for your device type
- Cannot be easily disabled but is anonymized